Package:thunderbird
Version:1:102.1.2-1

On my Debian bookworm/sid server, After migrating from Thunderbird:amd64
da 1:91.10.0-1 -> 1:102.1.2-1 I can't see any folder. I can till send
mail and the configuration is ok.

I've tried everything! Also configure a new user from scratch ... same
result. It seems a problem of visualization that comes out when I add a
local account to access IMAP mailbox on local server (no problem with
gmail account).

Any help? Someone else with same problem?

Giorgio

Hello Giorgo,

Am 29.08.22 um 11:05 schrieb Giorgio Volpe:

do you have reflect these hints?

https://wiki.debian.org/Thunderbird#Bug_Reporting_.2F_Issues

In the past it has turned out that quite almost such issues are related
by $some one or more external Add-ons.

Please use "Reply all" so the BTS (and by this others) gets your
information too!

Am 29.08.22 um 12:10 schrieb Giorgio Volpe:

You haven't written anything about your setup, it's quite impossible to
get an idea what could might go wrong and were to look at.

The tool repoprtbug would help to collect some more and basic
information about your system in case you will write other bug reports
in the future.

What DE you are using? Or you use just a tiling manager?
Which package archive resources you use? Any external non Debian sources?
What filesystem the home directory is using? Is the profile folder
linked somewhere or is using some network path? How old is your current
Thunderbird profile?
How do you have setup a complete new user profile? Do have create also a
complete new test user with a new home folder?
Have you tried out an upstream TB binary? In both ways, within your home
and within a complete fresh new home?

What if you try a live system and create a fresh new profile?
Is your current system a quite newly installed system or do you have an
(dist-)updated system?

tks a lot for your quick response!

My answers below

Il giorno lun 29 ago 2022 alle ore 12:56 Carsten Schoenert <
c.schoenert@t-online.de> ha scritto:

I use xfce. It's a LTSP setup ... sorry but i've not installed reportbug on
the clients! I have to do it.

I've installed the standard debian package for thunderbird via aptitude.
I've external source for chrome and for LTSP.


The problem is there also with a newly created profile. The problem is not
related to file position, i think. So it could be a program BUG and not a
debian one.

no. Only deleted old .thuderbird directory and restarted TB.
As soon as i can I'll try!

What do you mean with "upstream TB binary"?

I've a dist-update system! ... production system used in our association by
12 persone on 6 fat-client.
Giorgio

Am 29.08.22 um 14:12 schrieb Giorgio Volpe:

https://wiki.debian.org/Thunderbird#Bug_Reporting_.2F_Issues

Point "O.k. a problem related to Thunderbird is still existing. What
else can I do?", the last section that is about using pre-compiled
binary package from MZLNA.

Here I am after many trials

1. Tried a completely new account -> KO
2. tried with a upstream TB binary --> KO
3. tried with a different WM (icewm) --> KO (both upstream binary and
debian dist TB)

SO I tried on a different machine, not upgraded to testing debian and ALL
IS OK

How can I figure OUT where the problem is?

Giorgio


Il giorno lun 29 ago 2022 alle ore 19:21 Carsten Schoenert <
c.schoenert@t-online.de> ha scritto:

I've discovered that when I start a new profile all seems to work but if I
exit and start TB again .. the problem is there! (can't see mails and
folders... as in the image in first post).

Girogio

Il giorno mer 31 ago 2022 alle ore 16:22 Giorgio Volpe <
giorgiovolpe66@gmail.com> ha scritto:

Further investigation (more disparate)...

I've tried to launch TB vers. 102 .1.2 from an upstream binary, on a remote
machine debian stable, but from a client with a testing debian (in a ssh
terminal with X tunneling enabled).
It works!
So it seems it's not a problem related to X.

I' ve all people blocked for this problem! Using webmail ...

Any help?

TKS


Il giorno lun 29 ago 2022 alle ore 19:21 Carsten Schoenert <
c.schoenert@t-online.de> ha scritto:

Hello Giorgio,

Am 01.09.22 um 11:07 schrieb Giorgio Volpe:

I currently tend to think there is something fishy within your system,
maybe something miss configured or package version mixed up, you've
written about some external included sources.

It's quite impossible to debug anything from a remote side as your local
system is like a black box for others as there is nothing really known
except the information you are using XFCE on a sid system. There is no
knowledge about used versions of the various packages.

Some side note about the pre-compiled upstream TB versions, they come
with all required libraries included, so it's not really something
special that these versions are "really" working. But these versions can
help to analyze if some internal functions might be broken in Debian as
we use different application configuration than upstream.

The menu Help provides some entries which can be used to get more
information about the current profile and processes and used modules.
Compare the output.

In most cases the JS console helps to find out what missing or not fully
working.

Some kind of last resort is to prepare a new system on the same
hardware! to see if this is also not working, than some hardware damage
as reason for the malfunction is possible. It's quite unlikely that you
are hitting by some serious bug in Thunderbird regarding X or wayland!
There would be a lot more of bug reports.

Dear Maintainer,

I add info fron reportbug ...

Giorgio

Thanks a lot for the long and accurate answer!
I agree that the problem probably is in some strange interaction between
versions ... in a system that is the result of years of
upgrade+dist-upgrade.
The solution could be taking one day to rebuild it from scratch ... hoping
one day is enough! :-)
Let's try a last time.

May be at a glance you see something strange!?

Giorgio
(my answers below)


I currently tend to think there is something fishy within your system,

Thanks for the kind and complete answer!

I currently tend to think there is something fishy within your system,
They are:
  - epoptes-client: 22.01-1+202208211647~ubuntu20.04.1 from
http://ppa.launchpad.net/ltsp/ppa/ubuntu focal/main amd64 Packages
  - google-drive-ocamlfuse: 0.7.27-0ubuntu1~ubuntu16.04.1 from
http://ppa.launchpad.net/alessandro-strada/ppa/ubuntu xenial/main amd64
Packages
  - google-chrome-stable: 105.0.5195.52-1 from
http://dl.google.com/linux/chrome/deb stable/main amd64 Packages

It's quite impossible to debug anything from a remote side as your local

 I've installed reportbug and sent info from there ... they will appear in
this tread (I hope).


Some side note about the pre-compiled upstream TB versions, they come


This excludes a BUG in TB itself.
 NOTE: also pre-compiled fails when I run it in my "testing" station.

The menu Help provides some entries which can be used to get more

This page is in Quirks Mode. Page layout may be impacted. For Standards
Mode use “<!DOCTYPE html>”.
hiddenWindow.html
This page is in Quirks Mode. Page layout may be impacted. For Standards
Mode use “<!DOCTYPE html>”.
AddonRepository.jsm:97:12
Trying to load /usr/lib/thunderbird/libotr.so OTRLib.jsm:64:11
Trying to load libotr.so from system's standard library locations OTRLib.jsm
:64:11
Trying to load libotr.so.5 from system's standard library locations
OTRLib.jsm:64:11
Trying to load libotr.so from system's standard library locations OTRLib.jsm
:64:11
Error: Cannot load required OTR library
    loadExternalOTRLib resource:///modules/OTRLib.jsm:109
    init resource:///modules/OTRLib.jsm:115
    once resource:///modules/OTR.jsm:117
    init resource:///modules/OTR.jsm:138
    init resource:///modules/OTRUI.jsm:255
OTR.jsm:126:15
Successfully loaded OpenPGP library librnp.so.0 version 0.16.0-1 from
system's standard library locations RNPLib.jsm:100:15
RangeError: invalid language tag: "it-IT-euro" mozIntl.jsm:866:24
Uncaught (in promise)
Exception { name: "NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS",
message: "[JavaScript
Error: \"invalid language tag: \"it-IT-euro\"\" {file:
\"resource://gre/modules/mozIntl.jsm\" line: 866}]'[JavaScript Error:
\"invalid language tag: \"it-IT-euro\"\" {file:
\"resource://gre/modules/mozIntl.jsm\" line: 866}]' when calling method:
[mozIMozIntl::getCalendarInfo]", result: 2153185313, filename:
"resource:///modules/calendar/utils/calL10NUtils.jsm", lineNumber: 66,
columnNumber: 0, data: XPCWrappedNative_NoHelper, stack: "_calendarInfo
@resource:///modules/calendar/utils/calL10NUtils.jsm:66:30\
nsetLocaleDefaultPreferences
@chrome://calendar/content/calendar-chrome-startup.js:318:31\
nloadCalendarComponent
@chrome://calendar/content/calendar-chrome-startup.js:50:3\n", location:
XPCWrappedNative_NoHelper }
calL10NUtils.jsm:66
Found 0 public keys and 0 secret keys (0 protected, 0 unprotected)
RNPLib.jsm:301:15
services.settings: Failed to load last_modified.json: TypeError:
NetworkError when attempting to fetch resource.

Dear Maintainer,

I ran `apt-get update && apt-get upgrade` as usual.  This pulled in an
upgrade to 'thunderbird' from version '1:91.13.0-1~deb11u1' to
`1:102.3.0-1~deb11u1`.  This upgrade came as a security update:


paul@celebrimbor:~$ apt-cache policy thunderbird:
  Installed: 1:102.3.0-1~deb11u1
  Candidate: 1:102.3.0-1~deb11u1
  Version table:
 *** 1:102.3.0-1~deb11u1 500
        500 http://security.debian.org/debian-security bullseye-security/updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:91.13.0-1~deb11u1 500
        500 http://ftp.de.debian.org/debian bullseye/main amd64 Packages
paul@celebrimbor:~$


When starting 'thunderbird' I found that (seemingly) my configuration
had been lost.  It looks like a completely new start, as if all
configuration information has been lost; however, I cannot confirm this.

Certainly, after the upgrade, my regular IMAP server configuration was
gone.

The IMAP server was available again after reconfiguring 'thunderbird'.

Cheers,
Paul.

On Debian 11 after apt upgrade from likely thunderbird:amd64
(1:91.13.0-1~deb11u1) to Thunderbird 102.3.0 (64-bit) i have seen some
visual changes in UI and e-mail content was not loaded, so i have
restarted TB and see that the unified Inbox (one folder for all e-mail
accounts inboxes) is missing some of the latest e-mails which i have
seen before TB restart. And indeed one of the mail accounts contains
these missing e-mails, but it is not displayed in unified inbox.

What helped: Right click unified Inbox folder and select Properties,
then "Select the folders to search" (Choose button), tick all, or just
all inboxes of all accounts.

Why it not missed before and now is missing?! I guess this is developer
failure that should be reported? I am guessing people will now
accidentally miss their e-mail thanks to this.

A bit late, but I wanted to say that I had the same issue after upgrading one of my systems to Bookworm, but not on other two systems which are set up fairly similarly, at least one of which I've been upgrading since Woody. Also, on this system where the email folders wouldn't show, the issue was resolved by upgrading to the latest version 1:115.6.0-1~deb12u1, without any other changes made.

Jaap