#1053669 thunderbird: primary password not ask on startup - only in safe-mode it works

Package:
thunderbird
Source:
thunderbird
Description:
mail/news client with RSS, chat and integrated spam filter support
Submitter:
Andreas Matthus
Date:
2023-10-10 11:51:02 UTC
Severity:
normal
#1053669#5
Date:
2023-10-08 11:57:21 UTC
From:
To:
Dear Maintainer,

after upgrade to 115.3.1-1~deb12u1 from 102 I have problems by starting
thunderbird: It ask not for primary password but the passwords for all accounts
and calenders. No stored passwords found and not stored private certificates.
All accounts and old mails are seen.
Restart thunderbird shows he same behavior. Disable all plugins the same.

Start in safe-mode an "continue in Troubleshoot Mode" show the question for
primary password first and all works fine (only I can't set the language). Next
start I need this way too. Start in normal mode have the problems above every
time.

with regards
#1053669#10
Date:
2023-10-09 10:10:44 UTC
From:
To:
Hi,

Am 08.10.23 um 13:57 schrieb Andreas Matthus:

you have tried these steps?

https://wiki.debian.org/Thunderbird#Bug_Reporting_.2F_Issues

Is it possible to just edit the master password?
Means cleaning out the old one and setting a new afterwards?

That's what I read about it while looking for similar cases.
#1053669#15
Date:
2023-10-09 18:02:19 UTC
From:
To:
Hallo Carsten,

thank you for your answer.
Unfortunately deleting and/or change primary password give no success.

On javaconsole I see a difference:
---snipp
encrypted-openpgp-passphrase.txt corruption fixed. Corrupted file moved
to
/home/andreas/.thunderbird/ys2evdnt.default/encrypted-openpgp-passphrase.txt.corrupt
masterpass.jsm:200:19
NS_ERROR_FAILURE: Component returned failure code: 0x80004005
(NS_ERROR_FAILURE) [nsISecretDecoderRing.encryptString]
     _ensurePasswordCreatedAndCached
chrome://openpgp/content/modules/masterpass.jsm:269
RNP.jsm:465:15
NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:199
NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:199
---snipp

Every time I start without --safe-mode encrypted-openpgp-passphrase.txt
renamed to
encrypted-openpgp-passphrase.txt-1.corrupt,
encrypted-openpgp-passphrase.txt-2.corrupt and so on.

All extensions I deleted an purged thunderbird-l10n-de, but just the
same result.

with regards
#1053669#20
Date:
2023-10-09 19:27:55 UTC
From:
To:
Hello Andreas,

you can try to stop Thunderbird, backup the file key4.db from your
profile folder, than remove that file and restart Thunderbird.

Thunderbird will create a new file and you should be able to set again a
new master password.
Other possible corrupted files are cert9.db and logins.json.
If you remove these files you need to re-add all the passwords and
certificates that were used! So be careful.

It's long ago but we did have similar bug report in the past there
deleting the key4.db was the solution. But you

As always, please make a backup of your profile folder before doing any
modification within the profile folder.
#1053669#25
Date:
2023-10-10 11:46:09 UTC
From:
To:
Hallo Carsten,

I tried all you wrote without success. If cert9.db and logins.json
removed all password-entries and so on must reenter (you warn for that) 
but by reenter none lines added in saved passwords.

O.K.  I must work and moved the old profile to a virtual machine and
begin with a blank profile on the problem-machine. So I recreate all
mailboxes, calendars, certificates step by step by coping settings  and
passwords from the virtual machine. The gpg-keys I must import from a
third machine. Now I can work again.

On the third machine with a similar setup the upgrade from 102 to 115
make no problems. So I can't say what is the causal effect and we can
close the bug.

with regards


Am 09.10.23 um 21:27 schrieb Carsten Schoenert: