Dear Maintainer,

this is not a support question. I have my package maintainers to help me (as
upstream maintainer). I try to help you improving the system via giving you an
insight how users experience the system.

Because of another bug (<https://bugs.debian.org/cgi-
bin/bugreport.cgi?bug=1061977>) the system marked a bug a as "done". I tried to
"reopen" it. This does not work. The response from the control server sounds
misleading to me.
unhandled exception

To my understanding the last to lines indicating that the bug is open again and
not longer marked as fixed related to version 1.4.2. But looking into the
original ticket this is not true. It is "done" and marked as "fixed in 1.4.2".

The main problem is that the explanation why "reopen" is not working don't help
solving the problem.
It would be better to instruct the user about how to "reopen" that bug.

Kind