- Package:
- bugs.debian.org
- Source:
- bugs.debian.org
- Submitter:
- Hilmar Preusse
- Date:
- 2024-09-22 09:12:02 UTC
- Severity:
- normal
Dear Maintainer, I find it currently annoying that I can't send E-Mails to Debian bugs from a specific computer, b/c this is the one I work mostly with. The phenomenon started about 3 weeks ago. The mails are simply not received, neither they are visible in the BTS web interface nor do I get the confirmation that the mail was received. The computer is running Windows 10, mail client is Betterbird. Another computer in the same network running Debian stable and Thunderbird can send mails, same for the third (Debian stable and mail client mutt). All mail client use the same mail relay so I guess the relevant mail configuration should be equal. Many thanks, Hilmar
To enable us to investigate errors or problems you should provide us with the following information (or as much of it as possible): * the IP, * the Time (including timezone), * the Message-Id, * the Addresses you sent from and to, * anything else that you think would help We maintain a system which receives and sends more than 1,000,000 mails a day. Without the information above we have little chance of finding out what went wrong.
On 22.09.24 Don Armstrong (don@debian.org) wrote: Hello Don, Many thanks for the answer. I sent another E-Mail, I put me in Cc, so I have the mail header, which is attached. I contains 3 headers "Autocrypt", "UI-OutboundReport" & "UI-InboundReport", which i mainly snipped, b/c I don't know which information they really contain. Hilmar