#1101725 Cannot pair or connect to bluetooth headset due to missing bluez-alsa-utils

Package:
bluedevil
Source:
bluedevil
Description:
KDE Bluetooth stack
Submitter:
Yifei Zhan
Date:
2025-03-31 02:00:03 UTC
Severity:
normal
#1101725#5
Date:
2025-03-31 01:57:16 UTC
From:
To:
After a recent update I can no longer pair or connect to my bluetooth headset,
attempt to add bluetooth device using the builtin wizard will trigger a
coredump of bluedevil-wizar. The problem went away after installing bluez-alsa-
utils.

The wizard will return the error message of 'The setup of DEVICENAME has
failed'

Trace:
Mar 31 01:33:45 hostname plasmashell[2586]: kf.bluezqt: PendingCall Error: "br-
connection-profile-unavailable"
Mar 31 01:33:45 hostname bluetoothd[1644]: src/service.c:btd_service_connect()
a2dp-sink profile connect failed for 38:18:4C:D5:69:98: Protocol not available

░░ The job identifier is 14618.
Mar 31 01:34:07 hostname systemd-coredump[19882]: [🡕] Process 19871 (bluedevil-
wizar) of user 1000 dumped core.

                                               Module libuuid.so.1 from deb
util-linux-2.40.4-5.amd64
                                               Module libblkid.so.1 from deb
util-linux-2.40.4-5.amd64
                                               Module libmount.so.1 from deb
util-linux-2.40.4-5.amd64
                                               Module libgomp.so.1 from deb
gcc-14-14.2.0-17.amd64
                                               Module libatomic.so.1 from deb
gcc-14-14.2.0-17.amd64
                                               Module libsystemd.so.0 from deb
systemd-257.4-3.amd64
                                               Module libzstd.so.1 from deb
libzstd-1.5.7+dfsg-1.amd64
                                               Module libgcc_s.so.1 from deb
gcc-14-14.2.0-17.amd64
                                               Module libudev.so.1 from deb
systemd-257.4-3.amd64
                                               Module libstdc++.so.6 from deb
gcc-14-14.2.0-17.amd64
                                               Stack trace of thread 19871:
                                               #0  0x00007efff194d35c n/a
(libQt6Gui.so.6 + 0x14d35c)
                                               #1  0x00007efff19f4b3b
_ZN12QInputDeviceD1Ev (libQt6Gui.so.6 + 0x1f4b3b)
                                               #2  0x00007effec5882a7 n/a
(libQt6XcbQpa.so.6 + 0x5c2a7)
                                               #3  0x00007efff13d5d6e
_ZN7QObject5eventEP6QEvent (libQt6Core.so.6 + 0x1d5d6e)
                                               #4  0x00007efff23b49b5
_ZN19QApplicationPrivate13notify_helperEP7QObjectP6QEvent (libQt6Widgets.so.6 +
0x1b49b5)
                                               #5  0x00007efff13965b0
_ZN16QCoreApplication15notifyInternal2EP7QObjectP6QEvent (libQt6Core.so.6 +
0x1965b0)
                                               #6  0x00007efff1397117
_ZN23QCoreApplicationPrivate16sendPostedEventsEP7QObjectiP11QThreadData
(libQt6Core.so.6 + 0x197117)
                                               #7  0x00007efff15fbba4 n/a
(libQt6Core.so.6 + 0x3fbba4)
                                               #8  0x00007efff14daaa6 n/a
(libQt6Core.so.6 + 0x2daaa6)
                                               #9  0x00007efff14dab15 n/a
(libQt6Core.so.6 + 0x2dab15)
                                               #10 0x00007efff0c4c291 n/a
(libc.so.6 + 0x42291)
                                               #11 0x00007efff0c4c35a exit
(libc.so.6 + 0x4235a)
                                               #12 0x00007efff2f4d798 n/a
(libKF6DBusAddons.so.6 + 0x13798)
                                               #13 0x00007efff2f4db76 n/a
(libKF6DBusAddons.so.6 + 0x13b76)
                                               #14 0x00007efff2f48062
_ZN12KDBusServiceC2E6QFlagsINS_13StartupOptionEEP7QObject
(libKF6DBusAddons.so.6 + 0xe062)
                                               #15 0x000055d1289e7701 n/a
(/usr/bin/bluedevil-wizard + 0xf701)
                                               #16 0x00007efff0c33ca8 n/a
(libc.so.6 + 0x29ca8)
                                               #17 0x00007efff0c33d65
__libc_start_main (libc.so.6 + 0x29d65)
                                               #18 0x000055d1289e7831 n/a
(/usr/bin/bluedevil-wizard + 0xf831)

                                               Stack trace of thread 19873:
                                               #0  0x00007efff0ca49ee n/a
(libc.so.6 + 0x9a9ee)
                                               #1  0x00007efff0c99668 n/a
(libc.so.6 + 0x8f668)
                                               #2  0x00007efff0c996ad n/a
(libc.so.6 + 0x8f6ad)
                                               #3  0x00007efff0d0d9c6 __poll
(libc.so.6 + 0x1039c6)
                                               #4  0x00007efff2caad82 n/a
(libxcb.so.1 + 0xcd82)
                                               #5  0x00007efff2cace1a
xcb_wait_for_event (libxcb.so.1 + 0xee1a)
                                               #6  0x00007effec582318 n/a
(libQt6XcbQpa.so.6 + 0x56318)
                                               #7  0x00007efff14e11ea n/a
(libQt6Core.so.6 + 0x2e11ea)
                                               #8  0x00007efff0c9cb7b n/a
(libc.so.6 + 0x92b7b)
                                               #9  0x00007efff0d1a7b8 n/a
(libc.so.6 + 0x1107b8)
                                               ELF object binary architecture:
AMD x86-64
░░ Subject: Process 19871 (bluedevil-wizar) dumped core
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░ Documentation: man:core(5)
░░
░░ Process 19871 (bluedevil-wizar) crashed and dumped core.
░░
░░ This usually indicates a programming error in the crashing program and
░░ should be reported to its vendor as a bug.
Mar 31 01:34:07 hostname systemd[1]: systemd-coredump@2-19881-0.service:
Deactivated successfully.
░░ Subject: Unit succeeded
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ The unit systemd-coredump@2-19881-0.service has successfully entered the
'dead' state.
Mar 31 01:34:07 hostname systemd[1]: systemd-coredump@2-19881-0.service:
Consumed 230ms CPU time, 69.6M memory peak.
░░ Subject: Resources consumed by unit runtime
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ The unit systemd-coredump@2-19881-0.service completed and consumed the
indicated resources.
Mar 31 01:34:07 hostname systemd[2320]: app-
org.kde.bluedevilwizard@c7f6c69db01f4ee9be864ffcc6d24147.service: Main process
exited, code=dumped, status=11/SEGV
░░ The process' exit code is 'dumped' and its exit status is 11.
Mar 31 01:34:07 hostname systemd[2320]: app-
org.kde.bluedevilwizard@c7f6c69db01f4ee9be864ffcc6d24147.service: Failed with
result 'core-dump'.