#1101807 atril: Atril crash when trying to open the print dialog

Package:
atril
Source:
atril
Description:
MATE document viewer
Submitter:
Gianluca Renzi
Date:
2025-09-02 09:55:03 UTC
Severity:
normal
Tags:
#1101807#5
Date:
2025-04-01 08:08:48 UTC
From:
To:
#1101807#10
Date:
2025-04-11 15:50:19 UTC
From:
To:
Hello Gianluca,
Can you explain how to reproduce this issue?

Also, did this happen after a particular package upgrade, or is this
happening ever since the Debian Bullseye initial release?

Cheers!
Sylvain Beucler
Debian LTS Team
#1101807#15
Date:
2025-04-11 16:13:40 UTC
From:
To:
Hello Gianluca,

I can't reproduce this. I can open the print dialog just fine in bullseye.

Since this happens in "libproxy", do you have a specific HTTP Proxy
configuration?

Cheers!
Sylvain Beucler
Debian LTS Team
#1101807#20
Date:
2025-04-12 16:15:43 UTC
From:
To:
In the beginning all worked perfectly. Two months ago, I tried to print
something after a long time, and before the printer's selection dialog
appears the application crash. All other pdf tools work fine.

Il ven 11 apr 2025, 18:13 Sylvain Beucler <beuc@beuc.net> ha scritto:
#1101807#25
Date:
2025-04-12 16:17:20 UTC
From:
To:
I tried a complete reinstall of libproxy but nothing changed. I tried to
remove all printers, and reinstall one printer at time but with no luck

Il sab 12 apr 2025, 18:15 Gianluca Renzi <icjtqr@gmail.com> ha scritto:
#1101807#30
Date:
2025-04-16 13:28:57 UTC
From:
To:
Hi,

I found a similar report at:
https://gitlab.freedesktop.org/gstreamer/gst-rtsp-server/-/issues/151
but it's inconclusive.

I still can't reproduce the problem so I can't really help you debug
this issue. If you can determine what packages updates might have
introduced it, we can look further into it.

Cheers!
Sylvain Beucler
Debian LTS Team
#1101807#35
Date:
2025-04-16 14:45:02 UTC
From:
To:
It should be great if I can reproduce the core-dump so it can be useful as
post mortem debug. Do you know how to do this?

Il mer 16 apr 2025, 15:28 Sylvain Beucler <beuc@beuc.net> ha scritto:
#1101807#40
Date:
2025-04-16 15:13:46 UTC
From:
To:
If the crash is happening every time you open the print dialog, then it is
reproducible for you. What Sylvain means is that it doesn´t happen for him,
which means that it's not reproducible for him, and he may need extra steps or a
different setup for it to happen. That's the information he's lacking at the moment.

Something that you can do is to run atril under gdb and get a backtrace after
the crash (assertion) happens. That may help diagnose the issue.

Cheers,
Emilio
#1101807#45
Date:
2025-04-16 15:25:11 UTC
From:
To:
Thanks for the tip! I thought the gdb post mortem be available only when
compiled with debug option.

Il mer 16 apr 2025, 17:13 Emilio Pozuelo Monfort <pochu@debian.org> ha
scritto:
#1101807#50
Date:
2025-09-02 09:53:49 UTC
From:
To:
We finally figured out what causes this.

Please let me know if removing libproxy1-plugin-networkmanager does not
fix the issue.

cu
Adrian