#1103240 installation-reports: The installer hangs on detecting hardware. Installation cannot complete. #1103240
- Package:
- installation-reports
- Source:
- installation-reports
- Submitter:
- anders
- Date:
- 2025-08-29 05:11:01 UTC
- Severity:
- normal
(Please provide enough information to help the Debian maintainers evaluate the report efficiently - e.g., by filling in the sections below.) Boot method: USB Image version: https://cdimage.debian.org/cdimage/trixie_di_alpha1/amd64/iso-cd/debian-trixie-DI-alpha1-amd64-netinst.iso Date: <Date and time of the install> Machine: Gigabyte X870E Aorus Ice Pro. AMD Ryzen 9 9900X CPU Partitions: <df -Tl will do; the raw partition table is preferred> Base System Installation Checklist: [O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it Initial boot: [O] Detect network card: [E] Configure network: [ ] Detect media: [O] Load installer modules: [O] Clock/timezone setup: [ ] User/password setup: [ ] Detect hard drives: [E] Partition hard drives: [ ] Install base system: [ ] Install tasks: [ ] Install boot loader: [ ] Overall install: [E] Comments/Problems: I could not figure out how to export an installation log using the documentation, https://www.debian.org/releases/stable/amd64/ch05s04.en.html Note that I do not have an internet connection during the installation, since the network card fails to load. Please make sure that any installation logs that you think would be useful are attached to this report. (You can find them in the installer system in /var/log/ and later on the installed system under /var/log/installer.) Please compress large files using gzip.
Hi, Am 15. April 2025 11:55:30 MESZ schrieb anders <anderslinux@proton.me>: [...] Maybe try a newer image from <https://cdimage.debian.org/cdimage/daily-builds/daily/arch-latest/amd64/iso-cd/> Holger
How does the installer hang ? Is it a hard freeze or is it still possible to switch to other consoles with Ctrl+Alt+F2 to F4 ? If the latter, you can - switch to tty4 and see the latest logs - switch to tty2 or tty3, start a shell, read the full log in /var/log/syslog or mount a FAT-formatted USB drive and copy the log onto it.
[Please reply to the bug mail address, not only mine] This is the same trixie alpha 1 image as in your initial bug report. Holger suggested to try an image from <https://cdimage.debian.org/cdimage/daily-builds/daily/arch-latest/amd64/iso-cd/>, which includes a more recent kernel than the trixie alpha 1 image. ... cut CPU register dump ... It looks like the kernel panic is related with ath12k which is the driver for your wireless controller. This is interesting. Driver module ath12k and possible firmware in firmware-atheros. In your initial report lspci identifies it as RTL8125. Driver module r8169 and possible firmware in firmware-realtek. I think it is a UEFI firmware bug. r8169 is the driver for your ethernet controller family. Some models require firwmare from package firmware-realtek, some do not. But here I do not see missing firmware errors, it looks like the driver does not know your specific model. If you installed without any firmware I would have expected missing firmware (from firmware-amd-graphics) errors for an AMD GPU, but these errors are different. available in firmware-atheros. The normal sequence in the installer when firmware is needed by a network controller: - load modules - bring up and down network interfaces - parse kernel logs for missing firmware - find and install missing firmware - unload and reload modules the fact that the kernel panic does not happen without firmwares suggests me that the bug may be triggered by either of the following actions with r8169 or ath12k: - unload the module when firmware is missing - load the module when firmware is present - bring the network interface up You can easily test the first action with: modprobe -r r8169 modprobe -r ath12k (I recommend to do it in emergency or rescue mode or in the installer shell to avoid an unclean filesystem if it causes a kernel panic) Your hardware seems recent, so a more recent kernel may help.
[Please reply to 1103240@bugs.debian.org and not only me, really] Did you previously try to install the package firmware-atheros ? The files in ath12k/WCN7850/ look the same as the ones provided by firmware-atheros. Which version ? This file is neither in the kernel repository nor the firmware-atheros package. Maybe it is optional. Anyway it seems that the kernel does not panic when the ath12k is loaded or unloaded and ath12k firmware files are present. I'd like the installer not to crash on your hardware, so anything that can help narrow the possible causes is welcome.
In which conditions ? In the installer or the installed system ? With or without atheros firmware present ? So the issue persists is the latest installer release. This option was useful only with modules for very old non-plug'n'play devices. Now all needed modules are loaded automatically.
Same here, my laptop hangs while detecting hardware. I've tried the graphical and expert mode, also the testing netinst and testing live. The machine is a new Lenovo T14s with AMD Ryzen Pro 7.
I can reproduce this with the Trixie release installer on my Lenovo Thinkpad T14 Gen 5 (AMD) laptop. I was able to work around the bug, without disabling the WCN785x/ath12k wifi chip in the BIOS, by connecting via wired ethernet (r8169) and booting up the live image, and running the installer from there. After installation, wifi works fine.