#1104649 installation-reports: Installer fails to recognize keyboard, fails to recognize WiFi.

#1104649#5
Date:
2025-05-03 21:59:27 UTC
From:
To:
(Please provide enough information to help the Debian
maintainers evaluate the report efficiently - e.g., by filling
in the sections below.)

Boot method: USB and DVD
Image version: Debian-12.10.0-amd64-DVD-1.iso
Date: installation attempts ca early April 2025

Machine: ASUS TUF Gaming A16 Advantage Edition FA617NT (2023) laptop
         CPU AMD Ryzen7 7735HS Mobile Processor
         GPU AMD Radeon RX 7700S
         WiFi 6(802.11ax)(Dual band)2*2 + Bluetooth 5.3 Wireless Card.
Partitions: <df -Tl will do; the raw partition table is preferred>
40MB EFI
500MB Boot
16GB Swap
3.xTB Root (4TB minus other partitions)

Base System Installation Checklist:
[O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it

Initial boot:           [O]
Detect network card:    [E]
Configure network:      [E]
**** Since the installer couldn't detect either keyboard or WiFi, I abandoned
install attempt****
Detect media:           [ ]
Load installer modules: [ ]
Clock/timezone setup:   [ ]
User/password setup:    [ ]
Detect hard drives:     [ ]
Partition hard drives:  [ ]
Install base system:    [ ]
Install tasks:          [ ]
Install boot loader:    [ ]
Overall install:        [ ]

Comments/Problems:

<Description of the install, in prose, and any thoughts, comments
      and ideas you had during the initial install.>

I tried installing Debian-12.10.0-amd64 from USB and from DVD.  The results
were the same in each case.  The installer didn't respond to keyboard input,
and was unable to detect the WiFi interface.


Please make sure that any installation logs that you think would
be useful are attached to this report. (You can find them in the
installer system in /var/log/ and later on the installed system
under /var/log/installer.) Please compress large files using gzip.