#1124614 firmware-amd-graphics: Screen turns black and suddenly reboots on Ryzen 7 7840HS

#1124614#5
Date:
2026-01-04 07:31:21 UTC
From:
To:
Dear Maintainer,

When using version "20250410-2~bpo12+1" from bookworm-backports or
"20250410-2" from trixie, my Dell G15 5535 laptop with AMD Ryzen 7 7840HS w/
Radeon 780M Graphics processor will suddenly have the screen turn black and
then do a complete system reboot. No logs of any sort are left from these
system reboots that are relevant. The crash occurs randomly, but tends to
happen often when the system is idle or is not being actively used. I have not
had these crashes at all when using trixie-backports version
"20251021-1~bpo13+1". The issue is relevant to both the bookworm-backports and
trixie versions as they appear to be the exact same version.