Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?
    since upgrade to latest Debian (last upgrade 30.01.26) kmail wont
    start anymore, no matter what I do and I've absoltly no idea why
    this happen.
   * What exactly did you do (or not do) that was effective (or
     ineffective)?
     just try to start kmail/kontact
   * What was the outcome of this action?
    kmail don't start
   * What outcome did you expect instead?
    a starting/working kmail ;-)


I've attached the kcrash output, I hope this is helpfull

*** End of the template - remove these template lines ***

Hey,

did you restart akonadi? Try to restart it akonadictl restart.
What tells akonadictl status?

regards,

hefee

Hello hefee,
yes I tried that several times, also rebootet the system several times.

So its always up and running but always get this error when i try to start kmail (or kontact). So at the moment I can't use kmail :-(

best regards
Stefan

solved..

I try to start it from the commandline and got this:

kmail
org.kde.pim.kmail: setFcc: collection invalid  ""
org.kde.kitinerary: filePath :  "/usr/lib/x86_64-linux-gnu/libexec/kf6/kitinerary-extractor" Cannot find external extractor: "kitinerary-extractor"
org.kde.kitinerary: filePath :  "/usr/lib/x86_64-linux-gnu/libexec/kf6/kitinerary-extractor" Cannot find external extractor: "kitinerary-extractor"
org.kde.kitinerary: filePath :  "/usr/lib/x86_64-linux-gnu/libexec/kf6/kitinerary-extractor" Cannot find external extractor: "kitinerary-extractor"
org.kde.kitinerary: filePath :  "/usr/lib/x86_64-linux-gnu/libexec/kf6/kitinerary-extractor" Cannot find external extractor: "kitinerary-extractor"
*** KMail got signal 11 (Exiting)
QSaveFile::commit: File (/home/stefan/.local/share/kmail2/autosave/{8a7f2110-ad43-49ee-88dc-91ee297c89f0}) is not open
QSaveFile::commit: File (/home/stefan/.local/share/kmail2/autosave/{cd63f67d-285c-4e10-8525-d1d515a115ad}) is not open
*** Dead letters dumped.
KCrash: Application 'kmail' crashing... crashRecursionCounter = 2
Segmentation fault (core dumped)

I deleted the autosave-things and after that everythings works as expected.

best regards
Stefan

Hey,

Well at least we know that it is really KMail/Kontact  and not Akonadi ;)

I use Debian sid and use Kontact daily. I had to restart akonadi after the
upgrade to start Kontact again, but other than that...

Let's get more logs.

1. stop kontact and kmail that is currently running:
killall kontact
killall kmail
# make sure it is not running anymore
ps aux | grep "\(kontact\|kmail\)" # should be empty
sometimes QtWebEngine processes are not killed when Kontact is stopped, kill
them separately.

We need nothing to be started/running/dangling otherwise the logging won't
work.

2. start kmail with logging
QT_LOGGING_RULES="*.*=true; qt.*=false" kmail

Or you can use akonadiconsole and use the logging tab and enable logging and
use "save to file". If you like a GUI.

Regards,

hefee