Dear Maintainer,
Following latest update, my previously installed printed required to downlad the plugin but it failed.
I then removed completely the printer and tried to install again but downloding the plugin fails.
I tried with sudo hplip -u, sudo hplip -i sudo hp-plugin they all fail.
Here's the error with hp-plugin
Checking for network connection...
Downloading plug-in from:
Downloading plug-in: [\ ] 0% Plugin is not accessible. Trying to download it from fallback location: [https://developers.hp.com/sites/default/files/hplip-3.26.4-plugin.run]
error: Plug-in download failed.
error: /root/.hplip/hplip-3.26.4-plugin.run file not found
Best regards
Mike
---------------
| SYSTEM INFO |
---------------
Kernel: 7.0.9+deb14-amd64 #1 SMP PREEMPT_DYNAMIC Debian 7.0.9-1 (2026-05-22) GNU/Linux
Host: tempestus
Proc: 7.0.9+deb14-amd64 #1 SMP PREEMPT_DYNAMIC Debian 7.0.9-1 (2026-05-22) GNU/Linux
Distribution: debian n/a
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.26.4
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro n/a version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.26.4
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.26.4
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.22.10
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%
[fax]
email_address =
voice_phone =
[installation]
date_time = 05/26/26 15:06:42
version = 3.26.4
[last_used]
device_uri = "hp:/net/HP_ColorLaserJet_MFP_M278-M281?ip=192.168.1.119"
printer_name =
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1722231524
notify_upgrade = false
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 10.07.1 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.2.1 OK -
error: dbus DBus - Message bus system REQUIRED - 1.16.2 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 127 OK -
network network -wget OPTIONAL - 1.25.0 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
libpthread libpthread - POSIX threads library REQUIRED - b'2.42' OK -
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libavahi-dev libavahi-dev REQUIRED - - MISSING 'libavahi-dev needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 3.6.2 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.13.12 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.4.0 OK -
python3-xml Python XML libraries REQUIRED - 2.8.1 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.13.12 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 12.2.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 4.5.1 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 15.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.4.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.26.4 OK -
hpmudext IO-Extension REQUIRED - 3.26.4 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.26.4 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.26.4 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<html>
<!--Put it after [EmWeb_Macro_SetLanguage], since here judges the language and set the html direction -->
<head>
<title>HP Color LaserJet MFP M281fdw 192.168.1.119</title>
<link href="/hp/device/defaultnew.css" type="text/css" rel="stylesheet">
<link href="/hp/device/ltr.css" type="text/css" rel="stylesheet">
<link href="/hp/device/privacy200.css" type="text/css" rel="stylesheet">
<script type="text/javascript" src="/hp/device/global.js"></script>
<style id="antiClickjack">body{display:none !important;}</style><script type="text/javascript">if (self === top){var antiClickjack = document.getElementById("antiClickjack");antiClickjack.parentNode.removeChild(antiClickjack);}else{top.location = self.location;}</script><script type="text/javascript" src="/hp/device/buttonManager.js"></script>
<script type="text/javascript" src="/hp/device/jquery.js"></script>
<script type="text/javascript">
<!--
function addSetupManageLinks()
{
var currentUrl = location.href;
var pattern = /localhost:[0-9][0-9][0-9][0-9][0-9]\//;
var setupUrls = [];
var manageUrls = [];
var index = 0;
setupUrls[index++] = "<a href=\"set_config_IP.html?tab=Networking&menu=NetIPv4Config\">IPv4 Configuration<\/a>";
setupUrls[index++] = "<a href=\"set_config_networkIPv6.html?tab=Networking&menu=NetIPv6Config\">IPv6 Configuration<\/a>";
setupUrls[index++] = "<a href=\"set_config_network_Wireless.html?tab=Networking&menu=NetWireless\">Wireless Configuration<\/a>";
setupUrls[index++] = "<a href=\"set_config_webServices.html?tab=WebServices&menu=WebServicesConfig\">Web Services Setup<\/a>";
setupUrls[index++] = "<a href=\"set_config_scantoConfiguration.html?tab=Scan&menu=ScantoCfg\">Scan to Network Folder Setup<\/a>";
setupUrls[index++] = "<a href=\"info_scantoEmailSetup.html?tab=Scan&menu=EmailSetup\">Scan to E-mail Setup<\/a>";
setupUrls[index++] = "";
manageUrls[0] = "<a href=\"set_config_faxPhonebook.html?tab=Fax&menu=FaxPB\">Fax Phone Book<\/a>";
manageUrls[1] = "<a href=\"set_config_faxBlockList.html?tab=Fax&menu=FaxBlockList\">Fax Junk Phone List<\/a>";
manageUrls[2] = "<a href=\"set_config_networkCerts.html?tab=Networking&menu=NetCerts\">Certificates<\/a>";
manageUrls[3] = "<a href=\"set_config_password.html?tab=System&menu=Passwd\">Product Security<\/a>";
manageUrls[4] = "<a href=\"set_config_energy.html?tab=System&menu=EnergySettings\">Energy Settings<\/a>";
manageUrls[5] = "<a href=\"set_config_emailContacts.html?tab=Scan&menu=EmailContacts\">E-mail Address Book<\/a>";
setupUrls = $.grep(setupUrls, function(val) { return val != ""; }); // Remove empties
var rowCount = Math.ceil( setupUrls.length/3 );
var urlIndex=0;
if(rowCount == 0)
{
$('#setupSectionDiv').hide();
$('#setupSectionTable').hide();
}
else
{
for(var rowIndex=0; rowIndex < rowCount; rowIndex++ )
{
var row= $('#setupSectionTable')[0].insertRow(rowIndex);
for( var colIndex = 0; colIndex < 3; colIndex++ )
{
urlIndex=rowIndex + (colIndex*rowCount);
var cell = row.insertCell(colIndex);
cell.width="33%";
if(setupUrls[urlIndex])
{
cell.innerHTML=setupUrls[urlIndex];
}
}
}
}
manageUrls = $.grep(manageUrls, function(val) { return val != ""; }); // Remove empties
rowCount = Math.ceil( manageUrls.length/3 );
urlIndex=0;
for(var rowIndex=0; rowIndex < rowCount; rowIndex++ )
{
var row= $('#manageSection')[0].insertRow(rowIndex);
for( var colIndex = 0; colIndex < 3; colIndex++ )
{
urlIndex=rowIndex + (colIndex*rowCount);
var cell = row.insertCell(colIndex);
cell.width="33%";
if(manageUrls[urlIndex])
{
cell.innerHTML=manageUrls[urlIndex];
}
}
}
}
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_Color_LaserJet_MFP_M281fdw_A8503D
------------------------------------
Type: Unknown
Device URI: implicitclass://HP_Color_LaserJet_MFP_M281fdw_A8503D/
PPD: /etc/cups/ppd/HP_Color_LaserJet_MFP_M281fdw_A8503D.ppd
warning: Failed to read /etc/cups/ppd/HP_Color_LaserJet_MFP_M281fdw_A8503D.ppd ppd file
PPD Description:
Printer status: printer HP_Color_LaserJet_MFP_M281fdw_A8503D disabled since Sat May 23 18:11:59 2026 -
No destination host name supplied by cups-browsed for printer "HP_Color_LaserJet_MFP_M281fdw_A8503D", is cups-browsed running?
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
HP_Color_LaserJet_MFP_M281fdw_A8503D@NPIA8503D.local
----------------------------------------------------
Type: Unknown
Device URI: implicitclass://HP_Color_LaserJet_MFP_M281fdw_A8503D%40NPIA8503D.local/
PPD: /etc/cups/ppd/HP_Color_LaserJet_MFP_M281fdw_A8503D@NPIA8503D.local.ppd
warning: Failed to read /etc/cups/ppd/HP_Color_LaserJet_MFP_M281fdw_A8503D@NPIA8503D.local.ppd ppd file
PPD Description:
Printer status: printer HP_Color_LaserJet_MFP_M281fdw_A8503D@NPIA8503D.local is idle. enabled since Tue May 26 14:51:35 2026
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg62-turbo-dev' package is missing/incompatible
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libavahi-client-dev' package is missing/incompatible
error: 'libavahi-core-dev' package is missing/incompatible
error: 'libavahi-common-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 13
Total Warnings: 2
Done.