#1146013 ITP: request-tracker6 -- extensible trouble-ticket tracking system

#1146013#5
Date:
2026-08-29 04:05:19 UTC
From:
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* Package name    : request-tracker6
  Version         : 6.0.3
  Upstream Contact: Best Practical Solutions, LLC <sales@bestpractical.com>
* URL             : https://requesttracker.com/request-tracker/
* License         : GPL-2
  Programming Lang: Perl
  Description     : extensible trouble-ticket tracking system

 Request Tracker (RT) is an extensible ticketing and asset management system
 which enables a group of people to intelligently and efficiently manage tasks,
 issues, and requests submitted by a community of users. It features web,
 email, RESTful API, and command-line interfaces (see the package rt6-clients).
 .
 RT manages key tasks such as the identification, prioritization, assignment,
 resolution, and notification required by enterprise-critical applications,
 including project management, help desk, NOC ticketing, CRM, software
 development, and asset management.
 .
 This package provides the major 6 version of RT. It can be installed alongside
 the 4 and 5 versions without any problems.
 .
 This package provides the core of RT.
 .
 This package supports three database types out of the box: MySQL, PostgreSQL
 and SQLite. In order to support a zero-configuration install, SQLite will be
 used by default, but is not recommended for production use. Please see
 /usr/share/doc/request-tracker6/NOTES.Debian for more details and consider
 installing rt6-db-postgresql or rt6-db-mysql at the same time as this package.

This package is the next major release of the software currently
packaged as request-tracker5, and the packaging is a branch of that.

It will be mainted by the RT packaging team,
<pkg-request-tracker-maintainers@lists.alioth.debian.org>.