* Package name : request-tracker6 Version : 6.0.3 Upstream Contact: Best Practical Solutions, LLC <sales@bestpractical.com> * URL : https://requesttracker.com/request-tracker/ * License : GPL-2 Programming Lang: Perl Description : extensible trouble-ticket tracking system Request Tracker (RT) is an extensible ticketing and asset management system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, RESTful API, and command-line interfaces (see the package rt6-clients). . RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, software development, and asset management. . This package provides the major 6 version of RT. It can be installed alongside the 4 and 5 versions without any problems. . This package provides the core of RT. . This package supports three database types out of the box: MySQL, PostgreSQL and SQLite. In order to support a zero-configuration install, SQLite will be used by default, but is not recommended for production use. Please see /usr/share/doc/request-tracker6/NOTES.Debian for more details and consider installing rt6-db-postgresql or rt6-db-mysql at the same time as this package. This package is the next major release of the software currently packaged as request-tracker5, and the packaging is a branch of that. It will be mainted by the RT packaging team, <pkg-request-tracker-maintainers@lists.alioth.debian.org>.