#598892 escputil: 110% remaining ink reported when no cartridge installed at all

Package:
escputil
Source:
gutenprint
Description:
maintenance utility for Epson Stylus printers
Submitter:
Márton Németh
Date:
2026-06-20 17:33:02 UTC
Severity:
normal
#598892#5
Date:
2010-10-02 20:30:54 UTC
From:
To:
The remaining ink level reported with Epson Stylus SX110 is 110% but there is
no cartridge installed at all in the printer.

# escputil -d -r /dev/usb/lp0
Escputil version 5.2.6, Copyright (C) 2000-2006 Robert Krawitz
Escputil comes with ABSOLUTELY NO WARRANTY; for details type 'escputil -l'
This is free software, and you are welcome to redistribute it
under certain conditions; type 'escputil -l' for details.

Epson Stylus SX110
# escputil -s -r /dev/usb/lp0
Escputil version 5.2.6, Copyright (C) 2000-2006 Robert Krawitz
Escputil comes with ABSOLUTELY NO WARRANTY; for details type 'escputil -l'
This is free software, and you are welcome to redistribute it
under certain conditions; type 'escputil -l' for details.

Printer Name: Epson Stylus SX110
Status: Busy
Ink Levels:
           Ink color       Percent remaining
                Cyan                     110
              Yellow                     110
             Magenta                     110
               Black                     110

Job Name: unknown
# escputil -i -r /dev/usb/lp0
Escputil version 5.2.6, Copyright (C) 2000-2006 Robert Krawitz
Escputil comes with ABSOLUTELY NO WARRANTY; for details type 'escputil -l'
This is free software, and you are welcome to redistribute it
under certain conditions; type 'escputil -l' for details.

           Ink color       Percent remaining
                Cyan                     110
              Yellow                     110
             Magenta                     110
               Black                     110
# escputil -e -r /dev/usb/lp0
Escputil version 5.2.6, Copyright (C) 2000-2006 Robert Krawitz
Escputil comes with ABSOLUTELY NO WARRANTY; for details type 'escputil -l'
This is free software, and you are welcome to redistribute it
under certain conditions; type 'escputil -l' for details.

Cannot identify cartridge in slot 0
Cannot identify cartridge in slot 1
Cannot identify cartridge in slot 2
Cannot identify cartridge in slot 3


# lsusb -v
Bus 003 Device 003: ID 04b8:084d Seiko Epson Corp.
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x04b8 Seiko Epson Corp.
  idProduct          0x084d
  bcdDevice            1.00
  iManufacturer           1 SEIKO EPSON
  iProduct                2 USB MFP
  iSerial                 3 LK2Z101293
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           55
    bNumInterfaces          2
    bConfigurationValue     1
    iConfiguration          4 Composite Device
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              5 EPSON Scanner
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         7 Printer
      bInterfaceSubClass      1 Printer
      bInterfaceProtocol      2 Bidirectional
      iInterface              6 USB Printer
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x85  EP 5 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               0
Device Status:     0x0001
  Self Powered
#598892#10
Date:
2010-10-03 11:14:01 UTC
From:
To:
forwarded 598892 https://sourceforge.net/tracker/?func=detail&aid=3080311&group_id=1537&atid=101537
forwarded 598913 https://sourceforge.net/tracker/?func=detail&aid=3080311&group_id=1537&atid=101537
thanks

On Sat, Oct 02, 2010 at 10:30:54PM +0200, Márton Németh wrote:

Thanks for reporting the problems with the ink level reporting.
I no longer have an Epson inkjet to test with, so I can't help
directly.  I have forwarded your problem to the upstream
authors, who are better able to help here.


Regards,
Roger
#598892#17
Date:
2010-10-03 12:08:24 UTC
From:
To:
Message from the bug report linked to above:

Please run

STP_DEBUG= escputil -s -r /dev/usb/lp0

STP_DEBUG= escputil -e -r /dev/usb/lp0

(space between "STP_DEBUG=" and "escputil")


You might find it easier to reply directly there if you're a
sourceforge member (you can add yourself quite easily).


Regards,
Roger
#598892#22
Date:
2010-10-04 19:05:28 UTC
From:
To:
Roger Leigh wrote:

I run the commands mentioned, redirected the stdout and stderr to files. As I
was not able to attach the logfiles to
https://sourceforge.net/tracker/?func=detail&aid=3080311&group_id=1537&atid=101537
I copy and pasted them. Unfortunately the identation was corrupted, so
I send the logfiles attached to here for easier access.

	Márton Németh
#598892#27
Date:
2011-05-15 09:55:02 UTC
From:
To:
Hi,

Roger Leigh wrote:

Here are the log files when the black ink is out.

Regards,

	Márton Németh
#598892#32
Date:
2019-11-06 16:48:10 UTC
From:
To:
#598892#37
Date:
2020-05-23 17:56:43 UTC
From:
To:
#598892#42
Date:
2020-06-04 00:42:24 UTC
From:
To:
#598892#47
Date:
2020-06-10 08:33:10 UTC
From:
To:
Good-day to you

My name is Anthony Priagus, a principal solicitor at Anthony Priagus & Associates, a UK based Law Firm.

I sent this letter a few months ago, but I'm not sure you received it because I didn't receive a message from you, which is why I'm sending it again.

Have a nice day waiting for a quick response!

Best Regards
Anthony Priagus Esq.
Attorney at law.
#598892#52
Date:
2020-06-17 17:58:11 UTC
From:
To:
#598892#57
Date:
2026-06-20 16:56:40 UTC
From:
To:
This old bug had been forwarded to upstream and closed. So I am closing it
here as well. In case this bug still exists in the current version,
please open a new bug.

Thorsten