#714503 Creative ZEN seen by libmtp but not properly supported (no files seen on device)

Package:
libmtp9
Source:
libmtp
Description:
Media Transfer Protocol (MTP) library
Submitter:
Giuseppe Bilotta
Date:
2015-10-26 13:51:08 UTC
Severity:
normal
#714503#5
Date:
2013-06-30 06:22:38 UTC
From:
To:
We have a Creative ZEN (vendor id 041e, vendor product 4157) that
theoretically supports the MTP protocol: mtp-probe and mtp-detect find
it, and there is a rule for it in /lib/udev/rules.d/69-libmtp.rules.

However, accessing the device through libmtp (e.g. via the gvfs mtp
backend in Nautilus, or with manual mounting via mtpfs) fails to find
any files on the device. The contents of the device can be properly
accessed when using the PTP protocol using libgphoto2.

As a provisional solution I changed the udev rule to use MTP_NO_PROBE
and NOT make the device visible through libmtp, but proper support for
the device in libmtp would be preferred.
#714503#10
Date:
2015-10-26 13:49:44 UTC
From:
To:
Ciao Giuseppe,

Would you please check whether this bug is still reproducible with the
latest release?

Thanks!