#771891 [evolution] IMAP messages fail to download until deleting cache

Package:
evolution
Source:
evolution
Description:
groupware suite with mail client and organizer
Submitter:
"Michael V. DePalatis"
Date:
2026-02-28 17:54:44 UTC
Severity:
important
#771891#5
Date:
2014-12-03 09:29:54 UTC
From:
To:
--- Please enter the report below this line. ---

IMAP messages would for some reason no longer be downloaded without any
kind of error message to indicate a problem. New messages could be
viewed in other clients, however. Deleting the local cached mails in
$HOME/.cache/evolution/mail forced re-downloading all messages,
including the ones missing from before clearing the cache.

Debian Release: jessie/sid
  999 testing         security.debian.org
  999 testing         ftp.de.debian.org
  900 wheezy          linux.dropbox.com
  500 testing-updates ftp.de.debian.org
  500 stable          dl.google.com
--- Package information. ---
Depends                       (Version) | Installed
=======================================-+-==============
libatk1.0-0                 (>= 1.12.4) |
libc6                         (>= 2.14) |
libcamel-1.2-49                         |
libclutter-gtk-1.0-0        (>= 0.91.8) |
libecal-1.2-16              (>= 3.7.90) |
libedataserver-1.2-18      (>= 3.11.90) |
libevolution                  (>= 3.12) |
libevolution                  (<< 3.13) |
libglib2.0-0                  (>= 2.36) |
libgtk-3-0                   (>= 3.0.0) |
libical1                       (>= 1.0) |
libnotify4                   (>= 0.7.0) |
libsoup2.4-1                  (>= 2.42) |
libwebkitgtk-3.0-0          (>= 1.3.10) |
libxml2                      (>= 2.7.4) |
evolution-common           (= 3.12.2-1) |
evolution-data-server       (>= 3.12.2) |
evolution-data-server         (<< 3.13) |
gnome-icon-theme          (>= 2.30.2.1) |
dbus                                    |
psmisc                                  |


Recommends             (Version) | Installed
================================-+-===========
evolution-plugins                | 3.12.7-1
yelp                             | 3.14.1-1
bogofilter                       | 1.2.4+dfsg1-3
 OR spamassassin                 |


Suggests                            (Version) | Installed
=============================================-+-===========
evolution-ews                                 | 3.12.7-1
evolution-plugins-experimental                |
gnupg                                         | 1.4.18-4
network-manager                               | 0.9.10.0-3
#771891#10
Date:
2015-01-31 17:36:22 UTC
From:
To:
control: severity -1 important

Reducing severity since this has a rather straightforward workaround.

Best wishes,
Mike
#771891#17
Date:
2015-09-14 15:39:32 UTC
From:
To:
I have the same issue and clearing the "cache" don't fix the problem as the missing messages issue re-appear after.

I had cleared the "cache" by doing:

rm -r -f .cache/evolution/mail/*
rm -r -f .cache/evolution/tmp/*
rm -r -f .config/evolution/mail/*
rm .local/share/evolution/mail/vfolder/folders.db
#771891#22
Date:
2016-11-28 05:58:05 UTC
From:
To:
I disagree that this issue is not serious since there is a
workaround. If the cache needs to be deleted every time you want to
access your email, it basically makes the program unusable as an IMAP
client. Also, sometimes certain emails do not appear in the inbox even
after deleting the cache. They are just silently discarded, and the
user might be totally unaware of the messages unless he accesses the
IMAP account with some other MUA such as mutt.

Any ideas how to help debug this further?