#825650 libreoffice-common: prompting due to modified conffiles which were not modified by the user: /etc/libreoffice/sofficerc

Package:
libreoffice-common
Source:
libreoffice
Submitter:
Andreas Beckmann
Date:
2025-08-08 05:57:02 UTC
Severity:
important
Tags:
#825650#5
Date:
2016-05-28 13:29:39 UTC
From:
To:
Hi,

during a test with piuparts I noticed your package failed the piuparts
upgrade test because dpkg detected a conffile as being modified and then
prompted the user for an action. As there is no user input, this fails.
But this is not the real problem, the real problem is that this prompt
shows up in the first place, as there was nobody modifying this conffile
at all, the package has just been installed and upgraded...

This is a violation of policy 10.7.3, see
https://www.debian.org/doc/debian-policy/ch-files.html#s10.7.3,
which says "[These scripts handling conffiles] must not ask unnecessary
questions (particularly during upgrades), and must otherwise be good
citizens."

https://wiki.debian.org/DpkgConffileHandling should help with figuring
out how to do this properly.

In https://lists.debian.org/debian-devel/2009/08/msg00675.html and
followups it has been agreed that these bugs are to be filed with
severity serious.

  Setting up libreoffice-common (1:5.1.3-1) ...

  Configuration file '/etc/libreoffice/sofficerc'
   ==> Modified (by you or by a script) since installation.
   ==> Package distributor has shipped an updated version.
     What would you like to do about it ?  Your options are:
      Y or I  : install the package maintainer's version
      N or O  : keep your currently-installed version
        D     : show the differences between the versions
        Z     : start a shell to examine the situation
   The default action is to keep your current version.
  *** sofficerc (Y/I/N/O/D/Z) [default=N] ? dpkg: error processing package libreoffice-common (--configure):
   end of file on stdin at conffile prompt

This was observed on an upgrade from squeeze (openoffice) =>
wheezy (libreoffice) => jessie => stretch. Only the last step
(jessie->stretch) failed.


cheers,

Andreas

#825650#10
Date:
2016-05-28 17:18:11 UTC
From:
To:
tag 825650 + moreinfo
tag 825650 + help
thanks

Hi,

Nothing in LO touches (or even touched) sofficerc...

Yeah, I "like" templates. Especially if we don't do manual stuff with soffice
at all, so I don't see how that one applies here.

The attached log says openoffice.org-common. That one doesn't exist since
ages. (Yeah, I know it exists in squeeze.)

Which openoffice package? There was no openoffice in squeeze? Do you mean
openoffice.org? (Yes, "OpenOffice.org" was the name, not "OpenOffice")

So you started from oldoldstable which didn't even have libreoffice.

I don't belive upgrade bugs from squeeze are (still) RC, even if the actual
problem arrives now at jessie->stretch.

But let's try it:

- jessie cowbuilder + libreoffice -> stretch: works
- wheezy cowbuilder + libreoffice -> jessie -> stretch: works
- debootstrap squeeze from archive.debian.org + openoffice.org
  -> wheezy -> jessie -> stretch (which you say this is about): running, will
  take, will report back.

(I think any upgrade here just involving
openoffice.org-common/libreoffice-common and not "the rest" is artificial.
But one can try this, too...)

The only thing (see above) which _was_ done with sofficerc was this:

        if [ -n "$2" ] && dpkg --compare-versions "$2" lt "1:3.3.0-3"; then
[...]
        dpkg-maintscript-helper mv_conffile \
                "/etc/openoffice/sofficerc" "/etc/libreoffice/sofficerc" "" libreoffice-common -- "$@"
[...]

in libreoffice-commons postinst/postrm/preinst

But interestingly, in your log this only happened on the wheezy->jessie upgrade,
while it should already have been done in the squeeze->wheezy one. So
maybe dpkg gets confused because the mv_conffile is done "one release late"?

In any case, I don't see what to do here and how to fix *current* packages.

Regards,

Rene

#825650#19
Date:
2016-05-28 17:55:11 UTC
From:
To:
tag 825650 - moreinfo
severity 825650 important
# there is no cantfix
tag 825650 + wontfix
thanks

Hi,

Indeed, after my squeeze->wheezy upgrade I still have a /etc/openoffice/sofficerc
(together with a /etc/libreoffice/sofficerc) :-(

And wheezy->jessie mv_conffiles it..

Seems the conditional doesn't get executed in squeeze->wheezy since there
is no old "libreoffice-common" then.

That makes it even more unfixable given squeeze is EOL and archived, and even
wheezy is EOL.

Even if we fixed this in wheezy-lts this wouldn't help people
already running jessie or wheezy-backports (which has jessies version), which
should be near 100% of people using LibreOffice.

Regards,

Rene

#825650#30
Date:
2017-05-02 14:40:39 UTC
From:
To:
Same problem with soffice.sh and psprint.conf ...

I have now added a workaround for these problems in piuparts, deleting
/etc/openoffice/{sofficerc,soffice.sh,psprint.conf} if their
/etc/libreoffice/* counterparts exist before performing the upgrade from
wheezy to jessie (at this point nothing "bad" has happened, yet).

The solution for cleaning this up in stretch would be in
libreoffice-common.preinst:

  for conffile in /etc/libreoffice/{sofficerc,soffice.sh,psprint.conf}
    if md5sum(conffile) == known_md5sum_squeeze(conffile)
      restore conffile from embedded copy from jessie
    fi
  done

Not sure if someone wants to implement this (I don't :-P) ... but IIRC
one package actually did recovery this way (for a single conffile), but
I don't remember who implemented it.

We could reconsider this option if it seems to be easier than dealing
with the bug reports being filed after stretch got released :-)

Anyway, we should keep this bug report open (and wontfix) as
documentation for people running into it.


Andreas

#825650#35
Date:
2024-04-17 11:53:46 UTC
From:
To:
Dear submitter,

as the package libreoffice has just been removed from the Debian archive
experimental we hereby close the associated bug reports.  We are sorry
that we couldn't deal with your issue properly.

For details on the removal, please see https://bugs.debian.org/1069123

The version of this package that was in Debian prior to this removal
can still be found using https://snapshot.debian.org/.

Please note that the changes have been done on the master archive and
will not propagate to any mirrors until the next dinstall run at the
earliest.

This message was generated automatically; if you believe that there is
a problem with it please contact the archive administrators by mailing
ftpmaster@ftp-master.debian.org.

Debian distribution maintenance software
pp.
Scott Kitterman (the ftpmaster behind the curtain)

#825650#44
Date:
2025-08-07 22:13:21 UTC
From:
To:
Humanitarian Grant of 1.5M for you. Reply for claims