- Package:
- icedove
- Source:
- thunderbird
- Submitter:
- Jean-Francois Pirus
- Date:
- 2023-04-25 08:54:30 UTC
- Severity:
- important
Crash when switching emails. Linux Tosh 4.9.0-1-amd64 #1 SMP Debian 4.9.6-3 (2017-01-28) x86_64 GNU/Linux backtrace included
Hi, unfortunately this log is quite useless, do you have icedove-dbg installed? Please use the method described in the wiki, otherwise a lot needed informations are wrapped. https://wiki.debian.org/Icedove#Debugging Regards Carsten
You are correct icedove-dbg was not installed, sorry about that. (It was installed on my other workstation) Should probably close this bug as I can't replicate it with icedove-dbg loaded, or it doesn't mention libxul.so when it's loaded. Thanks.
Hi, same here, have this crashes since a few weeks or so, and I think they appeared after a package upgrade. They occur every few minutes to hours and seem to be random. It doesn't crash if strace is attached, though. Today I installed icedove-dbg and had it running in the shell as "icedove -safe-mode" and got a core file. BT attached, thread 1 shows the sig 11. It's running in gdb now as recommended in the Wiki, but I'm afraid it will not crash there. Cheers, Daniel
Hi, now after a restart it crashed quite quickly. Attached you can find the gdb log. The BT doesn't look helpful though. Let me know if you need more information or if there's anything I can try. Cheers, Daniel
Hi, is there anything we can do? For whatever reason crashes are happening less frequently recently, but still it is crashing every few days. Any effort to get this fixed would be highly appreciated. Cheers, Daniel
Hello Daniel, Am 29.03.2017 um 11:48 schrieb Daniel Tiefnig: the best for all reports would be to try to categorize the crash reports and collecting traces that affect the same component. Then forward them upstream to the Mozilla Bugtracker in case there is no corresponding issue found to append. Or, if you are developer with some coding experience, gig into the code and try to fix some segfault. One real problem here is to reproduce the crash in a reproducible way. So that all is no easy task. If you haven't some experience here there isn't much you can do.
Hi, just for the record: Since I updated to Stretch on July 30, I didn't experience any crash so far, while on Jessie it was crashing every second day on average. So it looks like at least I got rid of the problem with the upgrade to 52.2.1. Cheers, Daniel