Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate ***
* What led up to the situation? I am pretty sure that I have a hacker on our
network
* What exactly did you do (or not do) that was effective (or
ineffective)? I have tried to change the configurations based on what I
have found online and have been unable to.
* What was the outcome of this action? nothing has happened
* What outcome did you expect instead? I would like someone to help me
figure out what I can't get this a-hole off my network